Bridge@UofI

You can login with your SSO at https://uidaho.bridgeapp.com/.

You can find resources for available system roles and other features on this page under User Guides. For assistance, feel free to reach out to us during work hours by submitting a service ticket.

Bridge supports the current and first previous major releases of the following browsers:

• Chrome
• Safari 
• Firefox (Extended Releases are not supported) 
• Edge Chromium

Notes: 

• Internet Explorer compatibility mode is not supported in Bridge.
• For Bridge to work properly while using protected mode in Internet Explorer, cookies need to be enabled and Bridge needs to be added as a trusted site.

View the Bridge browser guide to learn more about supported browsers, including Bridge on mobile devices.

Bridge on Mobile Devices

Bridge is optimized for desktop displays and provides limited support on mobile devices. Bridge performs best in a mobile device's native browser and on devices that have a minimum screen size of 1024px.

Not all features may be supported on mobile devices for all user roles. However, Bridge offers limited support for native mobile browsers on mobile devices. For additional details, please reference the limited-support mobile browser guidelines.

Notes: 

• Download the Bridge Mobile iOS app or the Bridge Mobile Android app for easier accessibility to Bridge content. Not all Bridge web features are supported in the mobile app at this time. View Bridge Mobile app features by version and device.

Mobile Browsers

Visit the Apple store or the Play store to download mobile browsers. The following major browsers are compatible with mobile devices:

iOS

• Safari (iOS native browser)
• Chrome

Android

• Browser
• Internet
• Firefox
• Chrome

Note: Android default browsers vary per mobile device.

You may submit a ticket for questions about system or training access. Please note this is not a 24-hour help desk. A team member will get back to you within 48 hours.

You should receive Bridge@UofI access within one hour of receiving your NetID. If you experience delays in accessing Bridge@UofI, please submit a service ticket.

For login issues:

1. Confirm you are accessing the correct Bridge@UofI instance:
   • https://uidaho.bridgeapp.com/
2. Use a supported device. Bridge is optimized for desktop displays and provides limited support on mobile devices. Learn more about supported devices.
3. Use a supported browser:
   • Bridge supports the current and first previous major releases of the following browsers:
     • Chrome
     • Safari 
     • Firefox (Extended Releases are not supported)
     • Edge Chromium
   • Learn more about supported browsers and mobile devices.
4. Clear web browser cache and cookies (from ‘all time’)
   • Clearing your browser cache in Chrome
   • Clearing your browser cache in Firefox
5. If the issue persists, disable ad-blockers, cross-site script blockers and similar browser tools/add-ons.
6. If the issue persists, open a Private Browser Session. Here are instructions for doing so on each major browser:
   • Microsoft Edge
   • Google Chrome
   • Mozilla Firefox
7. If the issue persists, submit a ticket.

Note:

Do Not Run Bridge in IE 11. Starting immediately, we recommend all employees discontinue using Internet Explorer 11 to run Bridge@UofI. Neither Microsoft nor Bridge will offer further support for IE 11.

Log in to your Bridge@UofI Dashboard. Training that is required for all employees, or is required specifically for your position, will be found in the “required” section.

Overdue courses will be listed in the “needs my attention” section and highlighted in red.

Training that you have already finished is listed in the “completed” section.

Journeys are learning paths consisting of Programs and other learning items.

In Bridge@UofI speak, enrolled in a Live Training means that you have been added to the Learner list, but you have not yet registered in a specific, dated session. Enrolled in a Course or Program means you are ready to start or continue that learning item (Courses and Programs do not have a registered status).

From your My Learning dashboard, locate the export transcript button, just below the banner image. Clicking this button will initiate the download of a .zip file containing a .csv file.

Once downloaded, you can open the .csv file to expand or sort the results as needed.

Change your My Learning dashboard view from Grid View to List View. Courses with attachments will have a paperclip icon that you can select to view all available attachments.

From your My Learning Dashboard, look at the bar underneath the banner image. Click and enter the Learning Library.

Training cards, or tiles, display the learning item titles. You may enroll for Live Trainings, Courses and Programs by hovering on the training card, clicking enroll (Course, Programs) or view sessions (Live Trainings), and following the prompts. For Live Trainings, you will then register for a specific session.

You can preview a course by hovering over the tile and clicking “details.”

You will receive a Registration/Enrollment Confirmation email. If your session is Live Training, the email will include an .ics calendar attachment (see further instructions below).

Log in to your Bridge@UofI account. Underneath the banner image, click “training calendar.”

Here you will find a calendar with available live training sessions. Click on the oval with your desired learning session. A preview of the training will pop up. Here, you can click “register” to sign up for the training.

When you receive your Live Training confirmation email, you will find an attachment named 'session.ics.' Click on the attachment to open it. Adjust the appointment details in your Outlook calendar as needed, then click 'Save and Close.' The session will now be added to your Outlook calendar and will remind you of the session date, time and location.

Find the item from which you want to unregister on your My Learning Dashboard. For Courses and Programs, click “details” then “remove.” For Live Trainings, click reschedule and then unregister.

No. You may either register for a Live Training session that is not full or join a waitlist for a session that is full.

Yes. If you are on a waitlist for a Live Training, please watch your email up until the time that the session begins. VERY IMPORTANT: if you can no longer attend, please unregister from the waitlist or main session to allow the next person on the waitlist to have a chance. Just click RESCHEDULE or UNREGISTER next to the training title on your My Learning dashboard.

Supervisors are able to check their learners' progress using the Analytics Reports feature. Analytics guides are available on this page under User Guides.